Tickets
Tickets

FAQs DINOSAURLAND

Basic info
Ticketing
access

Basic Information Dinosaurland

Open all year round from 10am to 5pm (check availability)

Average duration of the visit: 1 hour and 30 minutes. The visit is completely self-guided. There are more than 100 dinosaurs, 40 different species. We also have children activities in the Explorer Zone and some other surprises.

Yes, you can take the TIB 401 (Palma-Cala Millor) and get off at the “Dinosaurland-Coves Hams” stop. To return (Cala Millor-Palma) you will have to take the stop from Porto Cristo.

Yes, you can access the venue with food and drinks.

Although taking into account that within the park there is no picnic area or area enabled to eat, for this we have a picnic area in the vicinity of the enclosure. We recommend using the picnic area before or after visiting the park.

At the Raptor Café you can have a drink or snack and at the entrance/exit of the park you can go to Dinoburger where you can taste some tasty SmashBurgers, pizzas, salads and a wonderful children’s menu for the little ones.

Yes, the park is fully enabled so you can walk around with the baby stroller.
Yes, we have changing tables in the Raptor Cafe WCs.

Yes, we have several rest points with benches and the path is fully adapted for wheelchair users.

You can come in your own vehicle Dinosaurland
EBy public transport TIB401 (Palma-Cala Millor)

We do not offer a discount for large families or single parents.

It is a fixed park that opens throughout the year.

We do not organize birthdays.

The best way to find out about the shows is to ask the park staff.  Activities and shows may be subject to change or cancellation without prior notice. If you have any doubts, please contact our staff.    

Ticketing

On the web you will have two types of tickets:

  • Dinosaurland simple entry of the day for Dinosaurland.
  • Dinos&Caves, brings you the complete experience of Dinosaurland and the Cuevas del Hams at the best price.

Check if it is in your email as SPAM. If you do not find it, send an email to tickets@dinosaurland.es with your name and surname, email from where the purchase was made, DNI/NIE/Passport and purchase reference, and we will send you the ticket as soon as possible.

You can only buy your tickets at https://dinosaurland.es/en.

No, each ticket is unique for each venue.

There is a maximum of 10 tickets per purchase

You risk that the ticket is not valid and you can not enter the park. Our recommendation to avoid any problem is that you only buy your tickets at the authorized point of sale.

The organization does not guarantee the authenticity of the ticket if it has not been purchased at the only official point of sale (https://dinosaurland.es/), and, therefore, is not responsible. Furthermore you run the risk that the price is higher than the official one.

Yes, you can buy your tickets at the venue box office.

Yes, tickets can be purchased from other countries through the https://dinosaurland.es/en website. It is important to check the restrictions in force in each country when traveling.

The organization of the park will study each case separately to determine the refund of the entrance.

Any questions or queries you may have regarding your ticket or the park, you can communicate through the email socialdinosaurland@gmail.com

You can send an email to tickets@dinosaurland.es with your query along with your name and surname, email from where the purchase was made, reference, date of birth and ID. We will send you the same ticket with a modified QR code, which will override the previous one by default so that it cannot be used.

The buyer assumes all responsibility if the ticket shows signs of forgery, duplication, breakage or tampering.

Dinosaurland reserves the right to deny access to the park to the bearer of illegible, false or duplicate tickets, and to initiate legal measures, without the buyer having any right to compensation or compensation for this fact.

It is not valid for direct access to the site and must be exchanged at the ticket office on the day of the visit.

Only one ticket is issued per purchase and can only be exchanged once at the ticket office (the same ticket cannot be exchanged for two different dates).

It is valid for exchange before the date indicated on the ticket, after which it will be invalidated and cannot be refunded or exchanged.

Access

Yes, we have free parking.

If you are under 14 years old you will have to be accompanied by an adult. If you are over 14 years old, it is not mandatory.

It cannot be accessed with pets, our furry friends do not get along very well with dinosaurs, the noises and movements that they don’t quite like them.

Yes, you can access the park with a backpack.

Yes, in fact we encourage you to take many photos of the park, share them on networks and tag us @dinosaurlandmallorca

The following people will be denied access to the park:

  • Anyone who tries to access the park without their corresponding ticket.
  • Anyone who is under the obvious influence of alcoholic beverages, narcotic, psychotropic, stimulant or similar substances.
  • To anyone who behaves in a violent manner and/or who may cause inconvenience to the public or users that may alter the normal development of the visit.
  • To everyone who crosses the rope.
  • To everyone who touches the dinosaurs.
  • To anyone who mistreats the flora and fauna, take special care with the turtles that are in the place.
  • Anyone who smokes inside the premises is not allowed to go out to smoke and resume the visit.